{"id":61,"date":"2022-07-19T12:56:51","date_gmt":"2022-07-19T18:56:51","guid":{"rendered":"https:\/\/www.iccu.com\/?page_id=61"},"modified":"2025-12-04T11:20:08","modified_gmt":"2025-12-04T18:20:08","slug":"security","status":"publish","type":"page","link":"https:\/\/www.iccu.com\/security\/","title":{"rendered":"Security Center"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-light-gray-background-color has-background\" id=\"cyber-safe\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-green-color has-text-color\" id=\"h-stay-cyber-safe\">Stay Cyber Safe<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-lg-font-size\">Financial institutions are seeing increased attempts to gain member account information through text scams, phone calls, and email phishing attempts. ICCU will never contact you and request you to provide secure or personal account information such as usernames, passwords, security codes, social security numbers, or any other information pertaining to your account security. Please <a href=\"\/contact\/\">contact us<\/a>&nbsp;if you have questions or concerns about a text, phone call, or email.<\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/blog\/financial-education\/spotting-a-phishing-attempt\/\">Learn to Spot a Scam<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text\"><a class=\"wp-block-button__link wp-element-button\" href=\"#scammed\">What to do if you suspect you&#8217;re a victim<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-black-color has-text-color\" id=\"h-learn-from-the-experts\">Learn From The Experts<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-lg-font-size\">Clicking links, opening attachments, or responding to suspicious emails can lead to data breaches, virus attacks, ransomware or more. We have turned to the security experts to provide some tips to help you avoid being vulnerable to suspicious texts, emails, and calls.<\/p>\n\n\n\n<p class=\"has-lg-font-size\">If you have received such a message, do not respond to the request. Instead, forward the message to <strong><a href=\"mailto:scam@iccu.com\">scam@iccu.com<\/a><\/strong>. We will handle it from there.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Your Daily Balance - Cybersecurity Insights with Nick Stafford\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/4RiSt3aHd9Q?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background\" id=\"central-plus\" style=\"background:linear-gradient(135deg,rgb(235,240,234) 23%,rgb(210,229,206) 94%)\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-white-color has-text-color\" id=\"h-identity-theft-services-with-central-plus-checking\">Identity Theft Services<br>with Central Plus Checking<\/h2>\n\n\n\n<p class=\"has-white-color has-transparent-background-color has-text-color has-background has-link-color wp-elements-e3561442955255b61f7c92f54229e49c\">With a <strong>Central Plus Checking Account<\/strong> you get access to top-tier Fully Managed Identity Theft Resolution Services and Dark Web Monitoring. These services are dedicated to keeping your personal information across the web safe, while providing recovery services if needed.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-inverted\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/accounts\/checking\/central-plus-checking\/identity-theft-services\/\">Learn More<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2024\/09\/Image-identity-theft-services.webp\" alt=\"\" style=\"width:469px;height:auto\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-light-gray-background-color has-background\" id=\"stay-secure\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-green-color has-text-color\" id=\"h-how-to-stay-secure\">How to Stay Secure<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left has-lg-font-size\">Just as we strive daily to keep you safe from cybersecurity threats, there are some things you can do too. Below are a few smart practices and information available to you here at ICCU that can keep your personal and financial information safe. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"icon-container\">\n   <div class=\"icon-column-one\">\n     <img decoding=\"async\" src=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2024\/02\/lock-icon.webp\" alt=\"padlock icon\" class=\"icon\">\n   <\/div>\n   <div class=\"icon-column-two\">\n     <h3><a href=\"\/security\/how-to-stay-secure\/#passwords\">Create secure passwords<\/a><\/h3>\n     <p style=\"padding: 0px;\">Log in to your eBranch Online Banking and create a new password, and reset it often.<\/p>\n   <\/div>\n<\/div>\n\n\n\n<div class=\"icon-container\">\n   <div class=\"icon-column-one\">\n     <img decoding=\"async\" src=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2024\/02\/lock-icon.webp\" alt=\"padlock icon\" class=\"icon\">\n   <\/div>\n   <div class=\"icon-column-two\">\n     <h3><a href=\"\/security\/how-to-stay-secure\/#activity\">Monitor your information<\/a><\/h3>\n     <p style=\"padding: 0px;\">Identity theft is no laughing matter. Access CardControl and My Credit from ICCU to make sure your identity and transactions stay YOURS.<\/p>\n   <\/div>\n<\/div>\n\n\n\n<div class=\"icon-container\">\n   <div class=\"icon-column-one\">\n     <img decoding=\"async\" src=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2024\/02\/lock-icon.webp\" alt=\"padlock icon\" class=\"icon\">\n   <\/div>\n   <div class=\"icon-column-two\">\n     <h3><a href=\"\/security\/how-to-stay-secure\/#website-url\">Check URLs for websites<\/a><\/h3>\n     <p style=\"padding: 0px;\">Checking URLs before clicking on any link (even sites found in search engines) is crucial to avoid phishing websites. It helps ensure that you are visiting legitimate and secure online destinations, protecting your personal information and online security.<\/p>\n   <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"icon-container\">\n   <div class=\"icon-column-one\">\n     <img decoding=\"async\" src=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2024\/02\/lock-icon.webp\" alt=\"padlock icon\" class=\"icon\">\n   <\/div>\n   <div class=\"icon-column-two\">\n     <h3><a href=\"\/security\/how-to-stay-secure\/#mfa\">Use multi-factor authentication<\/a><\/h3>\n     <p style=\"padding: 0px;\">MFA requires you to provide another verification factor along with your password to access your account.<\/p>\n   <\/div>\n<\/div>\n\n\n\n<div class=\"icon-container\">\n   <div class=\"icon-column-one\">\n     <img decoding=\"async\" src=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2024\/02\/lock-icon.webp\" alt=\"padlock icon\" class=\"icon\">\n   <\/div>\n   <div class=\"icon-column-two\">\n     <h3><a href=\"\/security\/how-to-stay-secure\/#alerts\">Personalized account alerts<\/a><\/h3>\n     <p style=\"padding: 0px;\">Set up email or text alerts within eBranch online banking. Financial alerts can be set up for balances, checks, and other transactions.<\/p>\n   <\/div>\n<\/div>\n\n\n\n<div class=\"icon-container\">\n   <div class=\"icon-column-one\">\n     <img decoding=\"async\" src=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2024\/02\/lock-icon.webp\" alt=\"padlock icon\" class=\"icon\">\n   <\/div>\n   <div class=\"icon-column-two\">\n     <h3><a href=\"\/security\/how-to-stay-secure\/#tech-update\">Keep your technology updated<\/a><\/h3>\n     <p style=\"padding: 0px;\">It is important to keep your software, operating system, and antivirus programs up to date to protect against known vulnerabilities.<\/p>\n   <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-special\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"\/security\/how-to-stay-secure\/\">Learn More<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center is-style-wide has-lg-font-size\">For any additional questions you may have on how to better protect yourself from security threats please <a href=\"\/contact\/\">contact us<\/a>.<\/p>\n\n\n\n<style>\n    .icon-container {\n       display: flex;\n     }\n    .icon-column-one {\n      margin-right:10px;\n    } \n    .icon {\n       width: 60px;\n       float: left;\n       margin-right: 10px;\n       max-width: none!important;\n     }\n\n.entry-content .wp-block-group p, .entry-content>p {\n    padding: 0;\n}\n\n #improve-security, #cyber-safe {\n   background-color: #f0f0f0!important;\n   background-image: url(\/wp-content\/uploads\/2024\/03\/Gray-Background_1920x800-v3.webp)!important;\n   background-repeat: no-repeat!important;\n   background-position: center center!important;\n   background-size: cover!important;\n}\n #report-fraud, #stay-secure {\n   background-color: #f0f0f0!important;\n   background-image: url(\/wp-content\/uploads\/2024\/03\/tech-grey-background-inverted-v2.webp)!important;\n   background-repeat: no-repeat!important;\n   background-position: center center!important;\n   background-size: cover!important;\n}\n\n #central-plus {\n   background-image: url(\/wp-content\/uploads\/2024\/10\/Background-image-central-plus-icons.webp)!important;\n   background-repeat: no-repeat!important;\n   background-position: center center!important;\n   background-size: cover!important;\n}\n<\/style>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background\" id=\"iccu-protects-you\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-black-color has-text-color\" id=\"h-how-iccu-protects-you\">How ICCU Protects You<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-lg-font-size\">Keeping your personal and business account information safe is a top priority at ICCU. Read more about&nbsp;<a href=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2023\/02\/personal_internet_banking_safety.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">personal internet banking safety<\/a>&nbsp;to learn how ICCU protects your personal information and what you can do to keep your online transactions safe. If you own a business, read about&nbsp;<a href=\"\/wp-content\/uploads\/2023\/08\/business-banking-internet-safety.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">business internet banking safety<\/a>.<\/p>\n\n\n\n<p class=\"has-lg-font-size\">ICCU also offers ongoing automatic&nbsp;<a href=\"https:\/\/www.iccu.com\/services\/card-fraud-monitoring\/\">card fraud monitoring<\/a>, free access to&nbsp;<a href=\"https:\/\/www.iccu.com\/services\/my-credit\/\">My Credit<\/a>, and the option to review our&nbsp;<a href=\"https:\/\/www.iccu.com\/notices\/privacy-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\">privacy policy<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.iccu.com\/notices\/online-privacy-policy\/\">online policy<\/a>. Check out a few more services and tools we offer to help keep you secure.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.iccu.com\/services\/\">View other services<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"410\" height=\"313\" src=\"http:\/\/www.iccu.com\/wp-content\/uploads\/2023\/02\/Security-Center_Protects-You.webp\" alt=\"\" class=\"wp-image-6600\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-light-gray-background-color has-background\" id=\"improve-security\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-green-color has-text-color\" id=\"h-improve-online-security\">Improve Online Security<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"410\" height=\"313\" src=\"http:\/\/www.iccu.com\/wp-content\/uploads\/2023\/02\/Security-Center_Online-Security.webp\" alt=\"\" class=\"wp-image-6601\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-lg-font-size\">The internet is a dream come true and makes our lives easier. However, in the wrong circumstance, it can become a nightmare. We want you to feel confident in your ability to navigate the web. We\u2019ve put together a few tips and tricks to help you feel secure while online.<\/p>\n\n\n\n<ol class=\"wp-block-list has-lg-font-size\">\n<li>Be alert for fraudulent or suspicious emails. Don\u2019t ever provide any personal information via email.<\/li>\n\n\n\n<li>Keep your computer safe with a firewall and anti-virus software. Make sure updates run automatically.<\/li>\n\n\n\n<li>Protect your passwords. Never use your ICCU password on other websites.<\/li>\n\n\n\n<li>Only shop on secured websites.<\/li>\n\n\n\n<li>Continue to stay educated in security procedures and best practices.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-black-color has-text-color\" id=\"h-improve-account-security\">Improve Account Security<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-lg-font-size\">At ICCU, our goal is to help members achieve financial success. One way we do this is by instilling trust and loyalty in all aspects of your finances, especially account security. Here are a few ideas to help you become a pro in keeping your finances secure.<\/p>\n\n\n\n<ol class=\"wp-block-list has-lg-font-size\">\n<li>Set up and utilize all&nbsp;<a href=\"https:\/\/www.iccu.com\/services\/card-control\/\">CardControl<\/a>&nbsp;features.<\/li>\n\n\n\n<li>Never give your credit card number over the phone unless you are dealing with a reputable company or initiated the call yourself.<\/li>\n\n\n\n<li>Report lost or stolen cards immediately.<\/li>\n\n\n\n<li>Make a record of your credit card account numbers and telephone numbers for reporting lost or stolen cards. Keep it in a safe place.<\/li>\n\n\n\n<li>When selecting a PIN, always avoid the obvious. Memorize it.<\/li>\n\n\n\n<li>Regularly review your account statements.<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"410\" height=\"313\" src=\"http:\/\/www.iccu.com\/wp-content\/uploads\/2023\/02\/Security-Center_Acount-Security.webp\" alt=\"\" class=\"wp-image-6599\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-light-gray-background-color has-background\" id=\"report-fraud\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-green-color has-text-color\" id=\"h-how-to-report-fraud\">How to Report Fraud<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"472\" height=\"592\" src=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2023\/02\/Phone-TXT-scam_V1-1.png\" alt=\"\" class=\"wp-image-6602\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-lg-font-size\">If you feel like you have been a victim of identity theft or have received any texts, calls, or emails from ICCU that appear to be suspicious, <a href=\"\/contact\/\">contact us<\/a>. Check out some additional steps you can take to stay cyber-safe:<\/p>\n\n\n\n<ol class=\"wp-block-list has-lg-font-size\">\n<li>Contact one of the three major national credit bureaus:&nbsp;<a href=\"https:\/\/www.equifax.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Equifax<\/a>,&nbsp;<a href=\"https:\/\/www.experian.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Experian<\/a>, and&nbsp;<a href=\"https:\/\/www.transunion.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">TransUnion<\/a>. Request a copy of your report to check for any suspicious activities, inquiries, or delinquencies. If found, place a fraud alert on your credit report.<\/li>\n\n\n\n<li>File a police report.<\/li>\n\n\n\n<li>Contact any other creditors who deal with your money (i.e. other financial institutions, accountants, lenders, etc.).<\/li>\n\n\n\n<li>Contact other agencies, as appropriate, such as US Postal Inspectors, Social Security, etc.<\/li>\n\n\n\n<li>Report the identity theft to the Federal Trade Commission (FTC) by calling (877)-ID-THEFT or by visiting their&nbsp;<a href=\"http:\/\/www.ftc.gov\/\" target=\"_blank\" rel=\"noreferrer noopener\">website<\/a>.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-lg-font-size\">If you have received what appears to be a phishing email pretending to be from ICCU, do not respond to the request. Instead, forward the email to&nbsp;<strong><a href=\"mailto:scam@iccu.com\">scam@iccu.com<\/a><\/strong>. We will handle it from there.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background\" id=\"scammed\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-black-color has-text-color\" id=\"h-already-clicked-on-a-phishing-link\">Already Clicked on a Phishing Link?<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-lg-font-size\">Scammers are getting more deceptive making it easier for people to fall victim to their tricks. If you have already clicked on a phishing link or feel like your information may be compromised, perform these steps now.<\/p>\n\n\n\n<ol class=\"wp-block-list has-lg-font-size\">\n<li>Ensure your device has not been infected with malware or spyware. For assistance, contact a trusted local computer \/ cell phone repair location.<\/li>\n\n\n\n<li>Change your eBranch username and password. You can do this by visiting your security settings. For further assistance, please <a href=\"\/contact\/\">contact us<\/a>.<\/li>\n\n\n\n<li>Change your email password. Many malicious links are designed to intercept this data and can result in further compromises.<\/li>\n\n\n\n<li>Notify ICCU of any unauthorized activity in your accounts. If unauthorized activity is present, additional steps may be necessary to prevent further fraud.<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"410\" height=\"313\" src=\"http:\/\/www.iccu.com\/wp-content\/uploads\/2023\/02\/Security-Center_Phishing.webp\" alt=\"\" class=\"wp-image-6598\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-light-gray-background-color has-background\" id=\"fraud-types\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-green-color has-text-color\" id=\"h-different-types-of-fraud\">Different Types of Fraud<\/h2>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Phishing<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">Fishing and Phishing are not all that dissimilar; you throw a line out and hope something bites. Cybercriminals are Phishing all the time, making hundreds if not thousands of attempts to Phish for information. In most of the scams, fraudsters have bits of information such as your name and date of birth. They use this to Phish for more secure information such as your social security number, credit card number, or usernames and passwords. They also phish for access to your systems. Once they have enough information or access to your systems, it becomes possible for them to conduct multiple types of crime.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\" id=\"vishing\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Vishing<\/h3>\n\n<style> #fraud-types h4, #fraud-types ol, #fraud-types li {margin-bottom: 0!important;} #fraud-types ul {margin: 10px auto !important;}<\/style>\n\n\n\n<p class=\"has-lg-font-size\">Vishing, or voice phishing, is a scam where criminals use phone calls to trick people into giving up personal or financial information. They often pretend to be from trusted organizations like banks, government agencies, or tech support, and use fake caller IDs to appear legitimate. Scammers rely on emotional triggers to get what they want. They may create a sense of urgency, make you feel afraid, offer something exciting or too good to be true, or act like an authority figure. These tactics are designed to pressure you into acting quickly without thinking.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-md-font-size\" id=\"h-what-to-watch-out-for\"><strong>What to Watch Out for<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-lg-font-size\">Unsolicited calls asking for sensitive info<\/li>\n\n\n\n<li class=\"has-lg-font-size\">High-pressure or threatening language<\/li>\n\n\n\n<li class=\"has-lg-font-size\">Requests for unusual payments (gift cards, wire transfers)<\/li>\n\n\n\n<li class=\"has-lg-font-size\">Offers that sound too good to be true<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-md-font-size\" id=\"h-current-vishing-tactics\"><strong>Current Vishing Tactics<\/strong><\/h4>\n\n\n\n<p class=\"has-lg-font-size\">Modern vishing scams are more convincing than ever. Attackers may reference real account details, use AI-generated voices, or follow up with emails or texts to build trust. Some scams involve multiple callers pretending to be from different departments to create a sense of legitimacy. Others may claim your account is compromised and ask you to \u201cverify\u201d information or move funds to a \u201csafe\u201d account.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-md-font-size\" id=\"h-how-to-stay-safe\"><strong>How to Stay Safe<\/strong><\/h4>\n\n\n\n<p class=\"has-lg-font-size\">Always be skeptical of unsolicited calls. If something feels off, hang up and call the organization directly using a verified number, like <a href=\"\/contact\/\">ICCU\u2019s official contact<\/a>. Never share personal or financial details unless you initiated the call. Consider using call-blocking tools and report any suspicious calls to the proper authorities.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Smishing<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">A form of phishing, smishing is when someone tries to trick you into giving them your private information via a text or SMS message. Smishing is becoming an emerging and growing threat in the world of online security. Common examples are unsolicited text messages from delivery services and banks. These messages will usually present a link to a tracking number or a transaction notification in order to sound urgent and get your personal information.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Imposter Scams<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">Impostor scams are common schemes where the scammer reaches out through text messages, phone calls, emails, or social media, and pretends to be government offices, businesses, service providers, charity organizations, or even loved ones. They attempt to gain your trust and persuade you to provide them with personal information. Current tactics include scammers pretending to be the IRS and claiming you owe them money. Another tactic is someone pretending to be technical support for a service, trying to get remote access to your accounts through the information you provide.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Job Scams<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">If a job offer promises you can make hundreds or thousands of dollars from home with little effort, be cautious\u2014it\u2019s likely a scam. These scams have started appearing on reputable job sites. The jobs often seem simple, pay well, and usually involve sending, moving, or transacting money for the \u201cemployer.\u201d Recent scams include job postings that fast-track candidates to an interview via chat, or email, offering the job without a formal interview to quickly gather your personal information. Some scams also ask for upfront fees for training materials and certifications. Always research companies before sharing your personal information.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Secret Shopper<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">You\u2019re asked to deposit a check into your bank immediately. After the deposit has been made, your first assignment is to visit your local Western Union or Money Gram location and send money. This is a scam! You are converting a fraudulent check into cash when you deposit the check into your account. Once you send the money the fraud is complete, the check will bounce and the account will become negative. You become liable to repay the negative balance.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Inheritance<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">This scam is initiated when someone calls unexpectedly to inform you that you are inheriting, have been left, or are entitled to a large sum of money. The money is usually coming from a distant relative you have never met. In some cases, you are put in charge of the \u201cestate\u201d and entrusted to divide up the money among family and friends.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Elder Abuse<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">Occurs when a caregiver or any other person knowingly neglects or causes harm to a vulnerable adult. Elder abuse can take many shapes including Physical Abuse, Sexual Abuse, Emotional Abuse, Neglect, Abandonment, Self-neglect, Exploitation, and Financial Abuse.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Tech Support Scam<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">This occurs when you receive an unsolicited call from someone pretending to be from technical support. The fraudsters pretend to be from a well-known company often using technical language and claiming to be calling to fix a problem with your computer. They will try to convince you to allow them to gain access to your computer, once they receive control of your computer they will search for personal and financial data and often infect the computer with malicious software designed to continue to feed them information unbeknownst to you.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Romance Fraud<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">Each year millions of Americans visit online dating sites. While the vast majority of encounters on these sites are legitimate, a small segment of encounters can turn into fraud. In most of these scams, you are contacted by an individual who seems interested in starting a relationship. Weeks and sometimes even months go by when emails, texts, phone calls, letters, and even gifts are exchanged. However, sometime during this courtship, the conversation will turn financial. This person you have been dating will run into some financial problem and need your help. In most cases, the person is overseas and needs help either moving or transacting money.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Sweepstakes\/Lottery<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">Congratulations, you\u2019re the winner of $5,000,000.00 in the Grand Sweepstakes! Just pay the taxes, lawyer fees, customs fees, IRS penalties, etc. to get your money. These scams are always the same, pay a little money now and get a large sum later. The problem is these are always fraud and you will pay these small fees over and over and will NEVER receive a payout. Unless you buy a ticket or enter a lottery, you can\u2019t win a prize. All legitimate lotteries will take the fees or taxes from the winnings. You will never have to come up with money before you receive your prize. Requests to pay money upfront are always a red flag.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<h3><i style=\"color: #1C8900;\" class=\"fa-solid fa-circle-exclamation\"><\/i> Check Washing<\/h3>\n\n\n\n<p class=\"has-lg-font-size\">Check Washing is a process when ink is chemically removed from a stolen check. The check is then re-written to a different merchant or company for a higher amount and cashed. These checks are often retrieved by the fraudsters from residential mailboxes.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Stay Cyber Safe Financial institutions are seeing increased attempts to gain member account information through text scams, phone calls, and [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":30579,"parent":0,"menu_order":150,"comment_status":"closed","ping_status":"closed","template":"product-family-page.php","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"class_list":["post-61","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Security Center - ICCU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.iccu.com\/security\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Security Center\" \/>\n<meta property=\"og:description\" content=\"Stay Cyber Safe Financial institutions are seeing increased attempts to gain member account information through text scams, phone calls, and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.iccu.com\/security\/\" \/>\n<meta property=\"og:site_name\" content=\"ICCU\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/IdahoCentralCreditUnion\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-04T18:20:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.iccu.com\/wp-content\/uploads\/2025\/08\/hero-image-security-center-2025.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"990\" \/>\n\t<meta property=\"og:image:height\" content=\"775\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Idaho_Central\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.iccu.com\/security\/\",\"url\":\"https:\/\/www.iccu.com\/security\/\",\"name\":\"Security Center - 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